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The rider network your platform deserves.
Built for quick commerce companies ready to scale, without the cost, complexity, or operational burden of building their own delivery rider ecosystem. Partner with India's community-driven hyperlocal delivery network.
Frequently Asked Questions
For Quick Commerce Companies
What is RiderSaib?
RiderSaib is a hyperlocal delivery partner network in India that caters specifically to on-demand logistics solutions connecting quick commerce platforms to zone-based riders with low churn. Instead of hiring, onboarding, and retaining your own rider fleet, you forward orders to RiderSaib and our community riders, already active in your delivery zones, fulfill them, with full tracking and reporting through your company dashboard.
How does RiderSaib reduce rider acquisition costs?
RiderSaib eliminates rider acquisition cost entirely by giving you access to an already-retained rider pool. Quick commerce platforms in India spend $2.5 Billion USD on rider acquisition every year and repeat that spend every few months to reduce riders churn. Because our riders stay on the platform through community and earnings incentives, you pay per delivery instead of paying to recruit.
What causes rider churn in quick commerce, and how does RiderSaib solve it?
Rider churn in Indian quick commerce runs at 40–45% monthly, driven by low earnings, no recognition, and no community or support structure. RiderSaib addresses the root cause rather than the symptom: riders get access to orders from multiple clients in one app, a zone-based community of peers, weekly tournaments with real cash prizes and a visible leaderboard. Riders who feel they belong and earn more don't leave, which means you get consistent supply.
How do I integrate RiderSaib with my platform?
Integration is a simple API connection to your existing order management system. You forward orders through the API, our riders claim and fulfil them, and status updates flow back to you in real time. Most clients go live in days, not months, no infrastructure build, no rider ops team to set up.
How is RiderSaib different from Shadowfax, Porter, or other 3PLs?
Traditional last mile 3PLs compete on fleet size, speed, and coverage. RiderSaib competes on rider retention. Conventional logistics intermediaries draw from the same unorganised, high-churn rider pool that everyone else uses, which is why supply is inconsistent and costs keep rising. RiderSaib is built as a rider community first, which produces a stable, zone-mapped supply base you can plan around.
What visibility do I get into deliveries?
You get a dedicated company portal with live dashboards covering every metric that matters: order status in real time, delivery success rates, rider performance, customer satisfaction scores, and zone-level insights. Every pickup includes photo proof, and location updates flow continuously until the order reaches your customer.
How does pricing work?
Pricing is contract-based and linked to your delivery volumes and average order value, typically structured as a per-order platform commission. There is no fixed overhead and no minimum fleet commitment, you pay for deliveries fulfilled, not riders recruited.
Which cities does RiderSaib operate in?
RiderSaib is launching in Bangalore first with expansion planned to Mumbai, Delhi NCR, and Hyderabad. Our model is zone-based rather than city-wide, meaning we map riders to specific sub-zones and delivery clusters so orders are handled by people who actually know the area.
Is RiderSaib suitable for smaller quick commerce companies?
Yes, smaller and emerging quick commerce platforms are where RiderSaib delivers the most value. Building and maintaining a rider ecosystem requires capital that early-stage platforms don't have, which is why most rely on intermediaries with inconsistent supply. RiderSaib gives smaller players access to the same quality rider network as large platforms, without the fixed cost.
What kinds of businesses can use RiderSaib?
RiderSaib serves quick commerce platforms, food delivery apps, grocery and pharmacy delivery businesses, D2C brands offering same-day delivery, and hyperlocal retailers. If your business needs reliable 2-wheeler last mile delivery within a defined urban zone, RiderSaib fits.